Unlike most startup opportunities, the opportunity for building an application software startup has been around for decades and will continue for decades to come - SaaS is an evergreen opportunity. In this video, we continue our discussion of why VCs love the SaaS game and look at the evolution of CRM software over the past three decades to understand how every new technology wave creates a new opportunity to re-imagine what CRM software can do. This makes the opportunity to build a new CRM an "evergreen" opportunity.